10/2/2012

I CANNOT speak more highly of the customer service you get at Sleep Etc. Jeff Klein, the owner of this family owned business, could not have been more accommodating to me when purchasing a bed. Walking into his showroom is a better experience than the bed chain stores out there.. His showroom presents the products in a better , more upscale way. Don't be deceived by the tiny strip of shops it is located in. He has great stuff! I was looking to buy the same bed that I bought earlier in the Spring. He looked up my order from a bed purchased 3 months ago for my son and gave me the same great price that was offered 3 months ago, even though it was currently $200 more. He went the extra mile every step of the way. After the purchase, he received an SOS call late in the afternoon from NYC when we were trying to assemble the frame... 3 blondes, need I say more?!!! Only kidding! But, he was so very helpful and talked us through the frame set up and we were able to get the bed put together. He was so patient and kind to us. We LOVE the bed itself as well and are so happy!!!

A MUCH superior bed to the selection at the bigger chain stores and his price point/quality for the money is superior. SLEEP ETC Rules in the bed business. Many thanks, Jeff, for your outstanding service and product.

Constance Erin Mills
New Canaan, CT

 

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